![]() Select the type of event you’d like to add.Navigate to the relevant action set within the Intercept that displays your creative and click Options.The following sections outline how to accomplish both triggers. The second is to trigger an event as soon as a website visitor interacts with a specific element in your creative. The first is to trigger an event as soon as your creative is displayed to a website visitor. The final embedded data value sent over to your target website will be the number of times the event occurred for that particular visitor. You’ll then set the value to Event Tracking and enter the event name as it’s saved on your website. In the Name field on the left, you’ll enter the name of the embedded data field, which can be anything you like. To save event information as Embedded DataĮvent data can also be saved as embedded data, as described on the Embedded Data in Website Feedback page. Enter an event value, which will be the number of times the event must happen for the participant to qualify.Select whether it will be Greater Than, Equal To, etc.Select Website and choose Event Tracking.On either the intercept targeting-level or the action set-level, add logic.You can also send event tracking information over to your target website or survey using Embedded Data. ![]() Once you have set up event tracking, you can use these events in your targeting logic. So the condition reads, “If Event Tracking InitiatedChat is Greater Than 1,” the creative will display. 1 is the value that indicates this act is not yet initiated, whereas anything above that indicates an action has taken place. The name of the event, as defined in step 4, is InitiatedChat. If the elements on your website you’d like to track have HTML IDs, and if you are tracking clicks (as opposed to other events, such as hovering), you can quickly set up event tracking with no website modifications needed.Įxample: In the image above, the event is a chat being initiated on the website. You can set these events to happen when the creative loads, or when a visitor interacts with your creative in a specific way. In addition to this, when a visitor qualifies for your intercept, you can trigger events like editing, adding, or removing a cookie or Google Analytics event. ![]() Once captured, a record of these events is saved in a cookie on the participant’s browser so that this information can be used for Intercept logic or sent to your target website as embedded data. Events might include visitor actions like downloading a monthly statement on a banking website, clicking to chat with a live agent on a commerce site, and more. With event tracking, your intercept will detect specific events on your website. ![]() For more information about the differences between Digital Feedback and CustomerXM for Digital, see Digital Feedback vs. Qtip: If you don’t have access to any of the features described on this page, reach out to your Account Executive. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |